Viability Welcomes Rhonda Jacobs and Pamela Molina-Toledo as Members of Viability's  Board of Directors

Rhonda Jacobs, Pamela Molina-Toledo

Viability Welcomes Two New Members to Board of Directors


Springfield, MA – March 1, 2024 – Viability Inc., a human services organization dedicated to building a world in which individuals with disabilities and other disadvantages realize acceptance, inclusion, and access, is pleased to announce the addition of Rhonda Jacobs and Pamela Molina-Toledo to its Board of Directors.


“Viability is very fortunate to have two such dynamic leaders join our board,” said Colleen Holmes,Viability’s President and CEO. “Their professional and lived experiences, combined with their clear commitment to mission-driven governance, will be invaluable assets to our organization as we continue to advance our mission.”   


Rhonda Jacobs brings extensive experience in education and a deep understanding of the needs of individuals seeking empowerment. As Principal of Alternative Schools for the Springfield School District, Ms. Jacobs has dedicated her career to providing opportunities for students facing diverse challenges.


“When the opportunity arose to join the Viability Board,” Ms. Jacobs stated, “I saw a perfect fit. I bring a genuine understanding of the individuals we serve, having worked directly with them throughout my career. I look forward to sharing my experiences and collaborating with the team to ensure our members continue to ‘Thrive Beyond Limits.'”

Ms. Jacobs holds a Master of Social Work from the University of Connecticut and a Bachelor of Arts in Social Sciences from Westfield State University.


Pamela Molina-Toledo brings a wealth of expertise in disability rights advocacy and international human rights work to the board. Currently serving as the Executive Director for the World Federation of the Deaf, Ms. Molina-Toledo possesses vast experience in legislative and advocacy work on a global scale. She was instrumental in the drafting of the United Nations Convention for the Rights of Persons with Disabilities and boasts over 15 years of experience in the field.


“I am truly honored and excited to join Viability’s Board of Directors,” Ms. Molina-Toledo expressed. “I believe my experience in advocacy, sign language rights, and legislative work will contribute greatly to this leading organization in the human services sector. I look forward to learning from my colleagues and the members of Viability.”

Ms. Molina-Toledo holds a Master’s degree in Disability Studies from the University of Illinois in Chicago and a BA in Humanities Studies from the University of Chile.


About Viability
Viability Inc. is a human services agency headquartered in Springfield, MA, which provides employment, job training and placement, vocational, life skill-building, and other community- based services to nearly 4300 individuals with disabilities or disadvantages annually. With a staff of 430, Viability ensures individuals in our service areas in Connecticut, Massachusetts, New York, Oklahoma, and Rhode Island have opportunities to thrive beyond limits. Our program models include community-based day and day habilitation services; supported living options; psycho- social clubhouses; transportation services; and a variety of pre-employment, vocational, internship and employment programs. Viability is accredited by CARF and Clubhouse International, and certified by MA DDS and the Massachusetts Division of Medical Assistance



Media Contact:


Ricard Torres-Mateluna, Vice President of Marketing and Communicationscommunications@viability.org413.217.4587